1. Eligibility for Exchange & Refund:

• Products can be exchanged or refunded within [24] Hours of delivery.
• Items must be unused, unworn, unwashed, and in their original packaging with tags intact.
• Sale items and custom-made products cannot be returned or exchanged.

2. Exchange Policy:

• If you receive a wrong or defective product, you are eligible for an exchange.
• Exchanges are subject to product availability. If the requested item is unavailable, a refund or store credit will be issued.
• Customers are responsible for return shipping costs unless the item received is damaged or incorrect.

3. Refund Policy:

• Refunds will be processed once we receive and inspect the returned product.
• Refunds will be credited back to the original payment method within [7 to 10] business days.
  

4. How to Initiate an Exchange or Refund:

• Contact us at [sunaliandrupali@gmail.com] or [91 9315144839/91 8595554070 ] with your order details and reason for return.
• Our team will provide you with the return shipping address and further instructions.
• Pack the item securely and ship it back using a trackable shipping service.

For any further assistance, reach out to us:
📧 Email: sunaliandrupali@gmail.com
📞 Mobile: 91 9315144839/91 8595554070